FOR IMMEDIATE RELEASE
National Lift Receives UniCarriers Americas’
Memphis, Tennessee (October 2018) – Citing excellence in aftermarket service, National Lift has received the Platinum Level award from UniCarriers Americas Corporation (UCA) as part of its Aftermarket Excellence Program (AEP) Awards. The AEP is designed to recognize UniCarriers dealers who have achieved excellent performance in aftermarket parts and service. This year marks the 5th time National Lift has received an honorary from UniCarriers, it’s the 4th year in a row earning an award, and the 2nd year in a row achieving the highest Platinum level.
The AEP challenges UCA dealers to excel in performance standards across eight categories, including business planning, employee training, factory support and customer satisfaction. Each category has a maximum point value that dealers can earn in order to reach four possible award levels: Bronze, Silver, Gold, or Platinum. The end-result provides dealers with higher service margins, improved parts sales, more efficient work order processing, stronger customer retention, and in-turn, greater and sustained profitability.
“There’s a lot of energy and resources that go into achieving an award, most notably the hard work and dedication from our team members. The program that UniCarriers Americas Corporation put together is helping our company be a better partner to our customers and facilitating a stronger partnership with our vendor,” said President & Co-Owner, Jeff Paul DuBose for National Lift, LLC. “I’m confident that the information we are learning is being utilized every day to make us a stronger company.”
Dealers who reached Platinum, Gold, Silver or Bronze were rewarded for their efforts, which vary from aftermarket parts discounts to national recognition of their service.
“The AEP winners represent those who have achieved excellent performance across a variety of aftermarket parts and service principles,” said Kevin Fick, Director of Aftermarket Sales for UniCarriers Americas Corporation. “With the AEP, UCA will continuously work with dealers to drive sustainable and profitable growth.”
The program was first established in 1995 as the Service Excellence Program to provide dealers with tools to implement best-in-class principles covering technical and customer service practices. In 2014, UCA enhanced the program as the AEP to include parts operation metrics, allowing for a more comprehensive aftermarket program.
About National Lift
National Lift, LLC is a family owned and operated company that was established in 2000, in the metropolis of Memphis, Tennessee. It’s part of the National Family of companies that the DuBose family owns,with other locations in Chicago, Arkansas, and New York. National Lift serves as an integral part of the industrial market place supplying machinery & equipment to clients throughout the Tennessee, Mississippi, Arkansas, Missouri, and the entire southland. In 2017, National Lift expanded into the New York marketplace, specifically with facilities in NYC/Long Island area and another facility in Upstate New York, in Middletown, NY. For more information, visit www.nationalift.com
About UniCarriers Americas Corporation
UniCarriers Americas Corporation (UCA) designs, manufactures and supports a complete line of material handling equipment that offers second-to-none reliability, higher productivity and lower total operational costs. UCA has seven factory-owned locations across Wisconsin and New England – Capital Equipment and Handling and New England Industrial Truck. UCA sells and supports UniCarriers-branded forklifts and supports legacy products under the Nissan Forklift, TCM, Atlet and Barrett brands. Headquartered in Marengo, Ill., UniCarriers Americas has a network of more than 130 authorized dealerships with nearly 250 locations across North, Central and South America. For more information, visit www.UniCarriersAmericas.com.
# # #
UniCarriers® is a registered trademark of UniCarriers Corporation.
Click HERE subscribe now to be included in our upcoming monthly newsletters as well.
Click HERE to learn about our new territories that we cover for Rentals, New & Used